Privacy Policy

Effective September 10, 2026

This policy describes how Prime Tech Dispatch handles information provided through this website and our business communications.

Information you provide

When you contact us, you may provide your name, email address, phone number, business details, and the contents of your inquiry. When you submit the form, we record your consent choice, the wording shown, submission time, and IP address, together with your inquiry.

How information is used

Information is used to respond to inquiries, coordinate requested services, maintain business records, and manage communication preferences. SMS messages are limited to service inquiries, appointments, dispatch updates, and customer support for which you have consented. This program does not send promotional or marketing text messages.

Mobile information and SMS consent

We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared for third-party marketing. We use Grasshopper to support business texting. Messaging providers may process mobile information solely as needed to deliver our messages, not for their own marketing. We do not share mobile opt-in or consent records with third parties for independent use.

Your choices and opt-out

SMS consent is optional and is not a condition of purchase. Reply STOP to unsubscribe from text messages. You may receive one confirmation of your opt-out. Reply HELP for assistance, or use our Contact page. Message frequency varies. Message and data rates may apply.

Service providers and required disclosures

We may use providers to support hosting, communications, and business operations. Information may also be disclosed when required by law or to protect rights and security. These disclosures do not authorize sharing SMS consent or mobile information for third-party marketing.

Website technical information

Hosting services may process technical request information, such as IP addresses and browser details, to operate and secure the website. This website loads fonts from Google Fonts, which receives the technical information required to deliver those fonts.

Retention and security

Information is retained as needed for the purposes described here, recordkeeping, and legal obligations. We use reasonable safeguards, but no transmission or storage method can be guaranteed completely secure.

Questions and requests

To ask about your information, request a correction or deletion, or discuss your communication preferences, please contact Prime Tech Dispatch. Requests are subject to applicable recordkeeping and legal requirements.